Frequently Asked Questions
Restoration & Upholstery FAQs
• What restoration services does Kendal Restoration offer?
We specialise in restoring antique and modern furniture, decorative objects, and heirlooms. Our services include wood refinishing, veneer repair, structural restoration, French polishing, and bespoke conservation for sentimental items.
• What upholstery services do you offer?
We provide full reupholstery, partial repairs, cushion refilling, fabric replacement, and frame tightening. Whether it’s a cherished armchair or a full suite of dining chairs, we restore comfort and style with precision.
• Do you restore furniture damaged by water, fire, pests or movers?
Yes. We assess and restore items affected by water damage, fire exposure, removals or woodworm. Our team uses proven techniques to stabilise, clean, and revive pieces while preserving their character.
• Can you restore items with sentimental value, even if they’re not antiques?
Absolutely. Whether it’s a childhood toy, a family keepsake, or a quirky modern piece, we treat every item with care and respect. Sentimental restoration is one of our specialties.
• How much does restoration cost?
Costs depend on the item’s size, condition, and required work. We offer free assessments and transparent quotes with no obligation. Every project is priced fairly to reflect the craftsmanship and time involved.
• Can you match original finishes or colours?
Yes. We use custom colour-matching techniques and traditional finishing methods to replicate original tones, patinas, and textures, whether it’s oak, mahogany, or painted surfaces.
• Can I request a custom finish or colour for my restored item?
Yes. We offer bespoke finishing options to suit your taste or match existing décor. From subtle patinas to bold colour shifts, we’ll work with you to achieve the perfect look.
• Do you restore modern furniture or only antiques?
We restore both. From antique pieces to contemporary designs, we apply the same level of care and expertise to every item.
• Can I see examples of your past restoration work?
Of course. Visit our gallery page to explore before-and-after photos and read about the stories behind each piece.
• What materials and techniques do you use for traditional furniture restoration?
We work with natural shellac, beeswax, hand-cut veneers, and traditional joinery methods. Techniques like French polishing and hand carving are used to honour the original craftsmanship and ensure a seamless restoration.
• Can you restore marquetry, inlay, or carved details?
Yes. We specialise in intricate woodwork restoration, including marquetry, inlays, and decorative carvings. Our team carefully matches materials and patterns to retain the piece’s original artistry.
• Can you restore broken picture frames or keepsake boxes?
Absolutely. We treat small items with the same care as large furniture. Whether it’s a chipped frame or a damaged keepsake box, we’ll restore it with precision and respect for its sentimental value.
• Can you restore furniture to match a new décor or theme?
Yes. We can adapt finishes, colours, and even structural elements to harmonise with your updated interior style, while preserving the soul of the original piece.
• Can you reupholster antique or vintage furniture?
Yes. We specialise in sympathetic reupholstery for antique and vintage pieces using traditional methods, preserving original details while enhancing durability and comfort.
• Can you restore damaged springs, padding, or webbing?
Yes. We repair or replace internal components like springs, foam, horsehair, and webbing to restore structure and comfort.
Fabrics & Customisation FAQs
• Can I choose my own fabric for reupholstery?
Yes. You’re welcome to supply your own fabric or choose from our curated selection of high-quality materials, including velvets, linens, leathers, and heritage weaves.
• Do you offer fabric advice or samples?
We do. We’ll guide you through fabric choices based on durability, style, and suitability for your furniture. Samples are available to help you visualise the final look.
• Do you offer cushion refilling or firmness adjustments?
Yes. We can refill cushions with foam, feather, or fibre to your preferred firmness—perfect for reviving tired seating.
Logistics & Practicalities FAQs
• Is Kendal Restoration insured?
Yes. We’re fully insured, and our restorers are trained in both traditional and modern techniques. Our work is trusted by private and corporate clients, collectors, and heritage organisations.
• How long does furniture restoration take?
Timelines vary depending on the item’s condition and complexity. Most projects take 4–6 weeks. We’ll provide a clear estimate after assessment and keep you updated throughout.
• Do you offer collection and delivery services?
Yes, we offer collection and delivery for your convenience. This is usually fortnightly on a Wednesday
• Do you offer on-site restoration or only in your workshop?
Most work is done in our fully equipped workshop, due to fumes, drying times and potential for damage to surrounding areas. We’ll advise based on your needs and the item’s condition.
• What areas do you cover for collection and delivery?
We serve Hertfordshire, Bedfordshire, Cambridgeshire, London and surrounding areas. For special projects, we may travel further, just get in touch to discuss logistics and availability.
• Can I bring my furniture to you?
Customers are welcome to deliver there items to our workshop in Hertfordshire by prior arrangement
• How should I prepare my item for collection or drop-off?
We recommend removing any loose parts and giving it a gentle clean. Ensure the item is empty and there is clear access. If the item is fragile or sentimental, let us know, we’ll take extra precautions during transport.
Pricing & Quotes FAQs
• How do I get a quote?
You can contact us via our Contact Us Page, call us directly, or email with photos of your item. We’ll respond promptly with next steps.
• Is there a minimum charge for restoration work?
We don’t have a minimum, all our quotes are based on the time needed to do the work.
• Do you charge for quotes?
No. We offer free quotes, either in person or via photos. There’s no obligation, just honest advice and transparent pricing.
• Can you provide a ballpark estimate from photos?
Yes. Send us clear images and a brief description of the work required, and we’ll offer a rough estimate. Final pricing may depend on inspection, but we aim to be as accurate as possible.
Sustainability & Ethics FAQs
• Is furniture restoration more sustainable than buying new?
Absolutely. Restoration reduces waste, preserves craftsmanship, and gives new life to cherished items—making it a sustainable and meaningful choice. Older furniture is usually better made.
• Do you use eco-friendly materials or finishes?
Where possible, yes. We favour natural waxes, low-VOC finishes, and responsibly sourced materials. If sustainability is a priority, we’ll tailor our approach accordingly.
• Can you upcycle or repurpose old furniture?
Yes. We can transform tired or damaged pieces into something fresh and functional, whether it’s turning a table into a bench or giving a cabinet a new lease on life. Changing the finish of an item can drastically change the look
Business & Trade Clients FAQs
• Do you offer restoration services for hotels, galleries, or retail spaces?
Yes. We work with commercial clients on one-off pieces or ongoing restoration contracts. Get in touch to discuss your needs and timelines.
• How should I care for my newly upholstered furniture?
We provide aftercare advice, including cleaning tips and how to protect against fading or wear.
• Can you handle bulk restoration projects or ongoing contracts?
We can. Whether it’s a collection of chairs or a rotating portfolio of items, we offer scalable services tailored to your timeline and budget.
• Do you offer trade pricing for designers or dealers?
Yes. We offer competitive trade rates for industry professionals. Contact us to discuss your requirements and partnership options.
• Do you collaborate with interior designers or stylists?
We do. We partner with designers and stylists to restore or adapt pieces for specific projects, ensuring they align with the client’s vision and space.
Our workshop address
Unit 7 Hullocks Pit Hill
Newnham Road, Newnham
Nr Baldock, Herts SG7 5DP
Business Hours
- Mon - Fri
- -
- Sat - Sun
- Closed
